refund policy


Cancellation Policy:

For any cancellations of confirmed arrangements, a cancellation fee according to the case will be charged. Additional cancellation clauses as per our agreement with suppliers of services would apply. Alternatively the cancellation clause as given below would apply. If a booking has to be cancelled, then it should be intimated to us in writing, for which the following charges will be applicable and registration fees will be forfeited. In case cancellation is 60 days or less prior to departure date, then the following applies in addition to the above.


Less than 22 days prior to departure   100% of Package cost or as applicable
22-30 days or less prior to departure   50% of Package cost or as applicable
31-60 days prior to departure   20% of Package cost or as applicable
Airline cancellation before departure   Rs.5000 per person minimum or as applicable.


There will be no refund on the curtailed stay or on the unutilized services of the package. Refunds if any will be given after the processing period of the supplier which can vary from a minimum of 6 weeks to 12 weeks or as per the conditions of the service provider.


It is understood that, we will act as an agent only for all services covered hereby. Further we shall not be responsible for any loss, injury or damage resulting from; Acts of God, terror strikes, dangers, fire, breakdown of machinery, equipment or vehicles, deaths, Acts of Government authority, wars, civil disturbances, riots, thefts, pilferage, epidemics, quarantines or any delays or changes including any extra expense which the passenger may incur as a result of any of the forgoing causes. Further, we do not operate nor own or control any means of transportation, sightseeing and accommodation and therefore cannot assume any liability in case of injury loss, damage, delay or accident, delay or irregularity which may be caused by defect in any vehicle or for any reason whatsoever or through acts or default of any supplier or company or person engaged in carrying out the arrangements. We will not be responsible for costs incurred by passengers not having proper documents or missing any of their sightseeing tours/connections due to their negligence.